We ship items anywhere in the continental U.S. There is a flat $14 shipping and handling fee for UPS Ground shipping service. Orders over $150 qualify for free UPS ground shipping. We also offer quicker shipping options for an additional fee. Please call us at 312-266-1094 to make arrangements for faster shipping options.
The state of Illinois requres us to charge the Illinois state tax of 6.25% on all online orders that are shipped out of state. All orders shipped within Illinois will be charge chicago tax of 10.25%.
We are not requred to charge Illinois state tax on all purchases made in-store and shipped out of state. It is your responsisbilty to pay your states sales tax on all your out of state purchases.
Returns and exchanges
Items purchased at our retail store can be returned within 10 days of purchase for an exchange or store credit. Store credits do not expire and can be used any time. Sale Items are not returnable.
If you are not satisfied with an items you purchased online, you may return it for a refund within 10 days of receiving your package. It is the customers responsibily to ship back the Item or Items. Damaged, worn, or stained Items will not be accepted. Sale Items are final sale and not returnable. Shipping charges are not refundable. To ensure a smooth return please email us at firstname.lastname@example.org with the item or items that are being returned and a brief explanation. We will provide you with a return authorization number. Items without return authorization are not accepted for refund.